FAQ

Frequently asked questions

The listing on 360Balivillas is trustworthy because we take the photo ourselves and verify it directly to the location. So, you will not find multiple listings with different names and you will not be fooled by the photos and locations of the listings.

The booking process adjusts to the booking system used by the host. If “Instant Booking”, then the order process will be directly after payment is complete. If “Request Booking”, the process will wait for confirmation from the host.

You can use the “Live Chat” feature, and it will be responded to directly by the Host or Sales who handle the accommodation

The payment method used is a Debit Card or Credit Card through Paypal (360 Bali Villa account), Midtrans/Xendit

There is no additional charge. Except if you request extra service.

You can make special requests directly with the Owner via Live Chat.

Cancelation is the policy of each Host. If there are rules regarding returns, the Host who will do it is assisted by our sales team.

For monthly rent, you must first sign an agreement accompanied by our sales team.

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